FAQ'S
Please see the most popular frequently asked questions below. If you do not find the information you require, please get in touch below:
Understanding WordPress
A content management system is a facility whereby you can login via a backend administration area to manage your website content.
WordPress is a content management system. It is an open source software that anyone can use to make any kind of website imaginable. It started out as a blogging platform in 2003 but soon transformed into a CMS and later a full-fledged website building platform.
WordPress‘ market share is 40% of all websites. According to W3Techs, WordPress powers 40% of all the websites on the Internet, including those without a content management system (CMS) or with a custom-coded CMS. Or to put it another way, WordPress powers over one-third of the web!
WordPress is easy to use. The WordPress CMS platform allows work-groups or individuals of any skill level to publish content, and easily update their website content. No coding or technical skills are needed at all.
Because WordPress is so powerful with regards to it’s customisation and flexibility, it is worth having some WordPress Training to understand how your website works and how best to manage your own content.
Search engines love WordPress. Unlike some Website Builders, the WordPress CMS allows you full control over your on-page SEO and through the Yoast SEO plugin, you can easily optimise your website. The XML sitemap allows search engine robots to easily index your website content.
As WordPress is an Open Source Software, it is technically free to use however if you want to utilise the CMS for your domain then you will need to pay for web hosting. Unlike some website builders such as Weebly, Wix or Squarespace, WordPress can be hosted with a hosting provider of your choice.
The key difference between WordPress.com and WordPress.org is who’s actually hosting your website. With WordPress.org, you can download WordPress and host with any chosen provider. With WordPress.com, they take care of the hosting for you (easier to start however less freedom and functionality).
Understanding Elementor
Elementor allows business owners and website administrators to take full control of their website content. No more trying to search through confusing code to edit simple text. Elementor allows for easy editing directly on-page. Simply click on the section you want to edit, make your changes and click update. It is that simple!
Web Hosting & Domain Names
Before your website can be designed, you will need to firstly register a domain name and secondly purchase a hosting account for the domain.
A domain name is technically the address of your website. There are many types of domain names which you can utilise but the most common ones would be:
.com.au
.com
.org
.biz
.net
.info
You will need to register a domain name. This can be done through a registrar. When setting up your business, it is useful to first check if there is a domain name available that fits your business.
In order to register a .com.au domain, you are required to have an ABN number. If you are an Australian business trading within Australia, it is recommended to register a .com.au domain.
Once you have registered your domain name, you will receive a domain certificate. Save this for future reference as this is your proof of ownership. A domain name typically is registered for a 2 year period after which you will need to renew the domain. If you do not renew the domain, it will become available for purchase.
You can transfer a domain name if it is not locked by the current registrar. In order to transfer, you will need the EPP code. This is an authorization code (also known as an EPP code, EPP transfer code, transfer code, auth code, etc.) which is a code provided by your current registrar when transferring a domain name to a different registrar.
- When registering your domain name, keep it short so it is easy to type, read and say. Avoid changing spelling of general words as this will be confusing and you will land up having to spell it to people.
- If you are a business that trades in a local area, it is worthwhile adding the area name within the domain for SEO purposes.
- Do you research on the registrar that they do not lock the domain. You want to have full control to be able to move the domain to another registrar if required.
- You can register a domain name with one registrar and purchase hosting with another. It is easier if it is under one provider but not necessary.
- You can register a domain name without having hosting. You can set up hosting when required. So if you have your business name but are not ready to set up the website as yet, it is wise to register the domain especially if the domain name you want is available.
- Try use a local registrar as you need to be able to contact them easily if required.
- Always know your domain login account details so that you are in full control of your domain at all times!
Web hosting hosts the files of your website on a server. When your domain name is typed into a browser, the domain IP points to the files on the server to show your website.
Yes, even though WordPress is free to use, you will still require web hosting for your website.
PlusWeb do not provide web hosting as a service but we can set up web hosting on your behalf.
If you prefer to set up web hosting on your own accord, you can easily do this online with SiteGround, our preferred web host provider.
Please note: all web hosting issues are the providers responsibility and not PlusWeb. We can assist when there is a hosting issue but it is best to contact the provider directly.
PlusWeb Services
Payment
Each website is priced according to individual requirements and therefore will be quoted accordingly.
The following will determine an overall quote:
- Whether the website is a standard brochure website or an e-commerce shop.
- Amount of pages.
- Additional plugins and functionality.
PlusWeb accept bank deposits. We do also accept credit card payments but there will be a 2% surcharge.
We require 50% upfront with the remaining 50% due upon final delivery of the website. If the website project is particularly big this may be split into three or more payments rather than half payments.
Web Design Procedure
The following information is required for a website project to begin:
- Web Content – this is to be supplied by the client in a Word document. PlusWeb do work with Professional copywriters for digital content. We do recommend having your content professionally written as your website is only as good as your content. Please get in touch for further information.
- Logo – a copy of your logo in the following formats: JPG, GIF, PNG or EPS along with colours and fonts.
- Images – PlusWeb do include the use of professional stock imagery but if you require the use of specific imagery, then these will need to be supplied.
- Full Contact Info – this will include address, telephone contact, email, ABN number.
- Payments API – if your website is an e-commerce website, then PlusWeb will require the API info for your chosen payment processor such as PayPal, Stripe or Square. PlusWeb will guide you on how to obtain these.
TIP: Providing your website content in an easy-to-follow format, will assist your Web Designer in designing your website quickly and effectively.
It really depends on the complexity of the website, which means it may take anywhere between two to four weeks. Larger websites will take longer as there is more work to do on the website. It also depends on how quickly a client responds with anything we may need for their website.
PlusWeb do not use standard templates for each website. We custom design to suit the branding and our clients requirements.
PlusWeb keep all design projects in-house, we do not outsource to overseas designers. We are most definitely your local Perth web designers.
Elementor is a powerful visual page builder. Elementor allows you to visually edit your content with drag and drop elements. All PlusWeb websites come standard with Elementor PRO giving your website more design features.
PlusWeb allow for one overall design change during the build process. After that, we will charge for any changes requested. Once a website has gone live and there is a requested design change, this will be charged at the current hourly rate.
PlusWeb will place a website under maintenance during a web build. During this time, we do provide a client with a private link to be able to view whilst in the design stages, however administration rights to the website will only be provided at the end of the web project.
Yes, most definitely. There are two ways of allowing for your current website to remain live which include:
- We design your new website on a temporary website and then switch over to the live website when completed.
- You have set up new hosting. We design the website on the new host and change the nameservers or IP to point to the new website when completed.
Yes most definitely. Upon the website going live, you will be supplied with full administration login details to be able to effectively self-manage your website.
Yes we do. PlusWeb encourage our clients to take advantage of our web training programme to be able to effectively self-manage your website. Our training programme is one-to-one and you will be shown how to do the following:
- How to login to the backend of your website.
- Learning your way around the WordPress admin desktop.
- Learning how to edit existing content and how to add content.
- Learning how to upload images and how to optimise images.
- Learn the difference between pages and posts.
- Learn how to effectively manage your blog posts.
- Learn how to edit in Elementor Pro (comes standard with all PlusWeb websites).
- Learn how to run updates.
- Learn how to optimise your content for SEO.
More information on WordPress & Elementor Training
If you are not self-managing the website and wish for PlusWeb to make any changes once the website is live, we will charge an hourly fee at the current rate.
Please get in touch below if you have any further questions.
READY TO MAKE A WEB PRESENCE
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